公司
Crypto CEX
[Remote] Crypto CEX Hiring 英语线上客服 远程办公
职位
[Remote] Crypto CEX Hiring 英语线上客服 远程办公
地点
远程办公
薪资
-
雇佣类型
全职
时区
要求：可适应国际分布式团队协作
远程
是
职位概述
## 公司/团队介绍 远程办公，弹性制不打卡
职责描述
- Provide customer support in English through online chat, ticketing systems, and other channels, answering user inquiries related to account, deposit, withdrawal, and trading issues;
- Assist in troubleshooting and collecting user feedback, and promptly escalate technical or urgent issues to internal teams;
- Deliver a friendly and professional customer service experience to enhance user satisfaction;
- Support the localization and communication of official events and announcements;
- Participate in shift rotations as required to ensure 24/7 service coverage.
任职要求
- English as a working language; At least 1 year of experience in online customer service, preferably in a cryptocurrency exchange; Familiar with basic concepts of cryptocurrency and blockchain, and able to quickly understand and resolve user issues; Patient, detail-oriented, with strong communication and stress-handling skills; Able to adapt to remote work and shift schedules. Remote
薪酬说明
- 1500U - 2000U / Month
联系方式
- TG: @AriaWanax
- telegram:@AriaWanax
- wechat:Aurora_Wanax
项目叙述
## 岗位要求、职责 Responsibilities: - Provide customer support in English through online chat, ticketing systems, and other channels, answering user inquiries related to account, deposit, withdrawal, and trading issues; - Assist in troubleshooting and collecting user feedback, and promptly escalate technical or urgent issues to internal teams; - Deliver a friendly and professional customer service experience to enhance user satisfaction; - Support the localization and communication of official events and announcements; - Participate in shift rotations as required to ensure 24/7 service coverage. Requirements - English as a working language; - At least 1 year of experience in online customer service, preferably in a cryptocurrency exchange; - Familiar with basic concepts of cryptocurrency and blockchain, and able to quickly understand and resolve user issues; - Patient, detail-oriented, with strong communication and stress-handling skills; - Able to adapt to remote work and shift schedules. ## 工作环境 Remote
公司/团队介绍
远程办公，弹性制不打卡
薪资福利待遇
1500U - 2000U / Month
地点
VX: Aurora_Wanax - 工作地点：远程办公 - 联系方式：TG: @AriaWanax
工作性质
## 岗位要求、职责 - 是否全职：是 - 是否远程：是 - 时区要求：可适应国际分布式团队协作
工作环境
Remote
完整度元数据
总分
84
等级
B
候选人决策分
61
可信度分
9
缺失字段：salary
薄弱字段：contact
风险标记：无
仅评论补充字段：无
评分明细
- title：10/10 · 来源：title
- company：14/14 · 来源：derived
- location：9/9 · 来源：body
- salary：0/14 · 来源：none
- responsibilities：11/11 · 来源：body
- requirements：9/9 · 来源：body
- work_mode：5/5 · 来源：body
- employment_type：4/4 · 来源：body
- contact_channels：13/15 · 来源：body
- credibility：9/9
标签：无