Bridge the gap between Sales and bloXroute’s technical products and services
Act as a technical contact for prospective and existing users
Work closely with the Engineering and Support teams to provide technical integration and implementation solutions for users
Collect feedback that can help with enhancing product development
Develop and analyze product metrics to understand performance, user engagement, and opportunities for improvement
Fluent in both English and Mandarin
Bachelor’s degree in Computer Science or related field
3+ years of relevant experience
Deep understanding of blockchain technology and DeFi
Exceptional communication and collaboration skills with the ability to present complex information in a clear and concise manner
Strong problem solving skills and the ability to work with a distributed team in a fast-paced environment
任职要求
Fluent in both English and Mandarin; Bachelor’s degree in Computer Science or related field; 3+ years of relevant experience; Deep understanding of blockchain technology and DeFi; Exceptional communication and collaboration skills with the ability to present complex information in a clear and concise manner; Strong problem solving skills and the ability to work with a distributed team in a fast-paced environment
bloXroute驱动着 Web3 世界速度领先的数据层。由顶尖网络技术专家构建,我们运营的高性能区块链分发网络(Blockchain Distribution Network,简称 BDN),深度优化了区块及交易在 Solana、以太坊、BSC、Base 及 TON 等多条链上的传输效率。
通过加速数据广播,bloXroute 能够实现更快的交易速度、更优的交易执行结果以及更高效的网络环境。我们的产品涵盖低延迟交易接口 Trader API、MEV防护方案及以及链上数据流服务,服务于行业领先的交易机构、验证节点与去中心化金融(DeFi)协议。如今,bloXroute 每天处理数百万笔交易,是全球顶尖交易者所信赖的基础设施。
bloXroute 正在寻找一位积极主动、以客户为中心的支持工程师,加入公司技术支持团队直接开展工作。在该岗位上,您将协助解决技术问题,帮助用户处理产品相关疑问,确保他们获得流畅、满意的体验。同时,您需要与工程、业务等跨职能团队紧密协作,共同解决问题并推动产品功能持续优化。
- Bridge the gap between Sales and bloXroute’s technical products and services - Act as a technical contact for prospective and existing users - Work closely with the Engineering and Support teams to provide technical integration and implementation solutions for users - Collect feedback that can help with enhancing product development - Develop and analyze product metrics to understand performance, user engagement, and opportunities for improvement
公司/团队介绍
bloXroute驱动着 Web3 世界速度领先的数据层。由顶尖网络技术专家构建,我们运营的高性能区块链分发网络(Blockchain Distribution Network,简称 BDN),深度优化了区块及交易在 Solana、以太坊、BSC、Base 及 TON 等多条链上的传输效率。
通过加速数据广播,bloXroute 能够实现更快的交易速度、更优的交易执行结果以及更高效的网络环境。我们的产品涵盖低延迟交易接口 Trader API、MEV防护方案及以及链上数据流服务,服务于行业领先的交易机构、验证节点与去中心化金融(DeFi)协议。如今,bloXroute 每天处理数百万笔交易,是全球顶尖交易者所信赖的基础设施。
bloXroute 正在寻找一位积极主动、以客户为中心的支持工程师,加入公司技术支持团队直接开展工作。在该岗位上,您将协助解决技术问题,帮助用户处理产品相关疑问,确保他们获得流畅、满意的体验。同时,您需要与工程、业务等跨职能团队紧密协作,共同解决问题并推动产品功能持续优化。